Here are a list of Frequently Asked Questions. If you have any other questions, please fell free to contact us,
Our screen printing is the best in Sydney.
Yes we do. We can advise you the optimum form of printing to ensure that you get the best quality at the most reasonable price.
The set up fee occurs only as a one off fee on a new logo for embroidery or screen printing on small orders. On large orders of 50 or more of the same item, we waive the set up fee.
We supply our products to customers anywhere in Australia.
Yes. We have a huge range of promotional products that we can supply from diaries to sport bags. You name it, and we will supply it.
Of Course! We can order a sample for your viewing in our showroom. If you need to obtain the sample, we will charge a minimum fee for the sample and it will be credited once you place your main order.
Yes. All of our customers need to approve the sample before we start production. This ensures that you are satisfied with the quality of your purchase.
Yes, once we review your logo, we will confirm whether it is suitable for production.
We encourage customers to choose the purchase carefully. Returned goods are subject to 50% re-stocking fee on the value of the purchase. Sale items are non-refundable or cannot be exchanged.
Should the clothing deteriorate due to faults from the manufacturer itself, we are glad to replace them with a new batch. This includes issues such as shrinkage, colour deterioration and damaged goods upon delivery of products.
Yes, we can deliver right to your door to make things easier for you. For stocked items, we can dispatch the product to you on the same day or within 24 hours. Any other stock will take approximately 3-14 days depending on stock availability from our supplier/ manufacturer.
We have a minimum turn-around cycle of 2 weeks from the approval of sample.
Our showroom is stocked with various samples for your viewing. Just let us know what you want to see and we will endeavour to have them in our showroom.
Please call us for an appointment.
Part of our unique service is that we can bring samples and visit you in metropolitan areas. We understand that you are busy, therefore we will make the time to visit you for your convenience.